At Forté Health our pledge to you is simple - we take pride in providing expert, caring service that focuses on your individual needs.
We are committed to providing unparalleled care before, during and after your procedure or surgery and strive to make your stay with us as relaxing and comfortable as possible. We will keep you informed at all times and answer any questions you may have along the way.
As part of that commitment we have compiled a Patient Information Booklet available to download here.
The Patient Information Booklet Boklet provides information about Forté Health, how to prepare for your visit to Forté (including what to bring with you), the admission and discharge process. It also includes information on how to best prepare and support children, as a visit to hospital can be daunting. We promise that the experience and skill of our staff will ensure your child has every possible care and attention.
And to help our littlest patients we have developed a book just for them. ‘Ra and Poppy’s Visit to Forté Health’ helps children understand what to expect when they are coming to hospital by explaining the hospital journey in a fun and playful way.
Included in the Patient Information Booklet are some forms we ask you to complete and return to us, to ensure we can provide you the greatest level of care. These forms include essential information and important questions about your health history, personal and contact details and consent for treatments. They also include details of any special needs you may have, from dietary requirements to mobility, cultural and spiritual needs.
We ask you to return the completed forms to us at least five days prior to your stay, where practical. Please contact us if you require any assistance to complete these forms.
Please return the forms via:
PO Box 1006
(Please allow up to 5 working days)
132 Peterborough Street
(You can also deposit your forms at the front entrance)
Fax or email:
03 365 8334
(Please make sure you bring your original copies with you upon admission)
Visitors are most welcome however in some instances restrictions may apply. We advise visitors to call us beforehand on 03 365 8333 to arrange a suitable visiting time. A Whanau room for family is also available upon request. The Recovery area is a restricted area with limited ability to accommodate visitors so please check with the admitting nurse first.
When you use a health or disability service in New Zealand you have the protection of a Code of Rights. To read or listen to information about your rights, how to make a complaint or how to find an advocate, just click here.