COVID-19 Requirements

Your Health, Our Priority

Updated Monday 15 November

With the resurgence of COVID-19 in our community, Forté Health continues to review its safety and security measures.

Firstly, please know we are very well prepared for this. Your health is our priority.

The most important changes are:

  • One visitor per person for inpatient stays.
  • One parent/caregiver for Paediatric Day Surgery cases.
  • No visitors for Adult Day Surgery Cases.
  • At this time, we ask that patients have just one support person for the duration of their stay. The person must be approved prior to admission – we will speak to patients about this process.
  • All visitors must register at the Forté Health reception, wear a mask and must stay in the patient room.
  • Any visitors who are unwell will be unable to enter the hospital.
  • Any patients displaying cold or flu symptoms will have any surgery deferred.

Along with these new requirements, please know we are working with our staff, suppliers, and contractors to ensure they are fully vaccinated. Vaccination is our best protection against COVID-19.

Other strengthened safety requirements at Forté Health include:

  • That everyone wears a mask when they enter and move around the hospital.
  • Pre-screening for everyone entering the hospital, including staff, patients, visitors, support people, contractors, and suppliers.
  • All patients, visitors, and staff must sign in or scan the COVID QR code using the NZ COVID Tracer app. 
  • We are maintaining physical distancing for patients in the hospital.
  • All patients and visitors must follow PPE safety protocols, as requested by Forté staff.
  • We have increased personal protective equipment for our staff when required.

What does this mean for patients coming to Forté Hospital?

You will be telephoned and screened by one of our team before your admission. We ask that you speak with them openly and honestly.

We also ask that you, your whānau, and support people read and understand the above requirements. Please also remember to wear a mask when entering Forté Hospital.

We realise this is a tough time. We understand that and we promise that our expert team will do their very best to look after you.

If you have any questions, please discuss this directly with your medical specialist or phone the Forté Hospital team on 03 365 8333 (during business hours) or email

We appreciate your support and cooperation. Stay strong and stay safe.