Te ngākau tapatahi

Forté Health Level One Update

At Level 1 we are continuing with previous Level 2 precautions until the levels around the country stabilise.  We realise this will have an impact on our patients and visitors, however we must continue to actively manage infection risk to ensure the safety of patients, visitors, contractors and suppliers.

In Level 1 we will continue to limit our interactions with others as this remains our best defence against COVID-19.  The following measures remain in place: 

  • Any patients that have been in Auckland in the last 14 days will have surgery reviewed. 
  • There will be continued screening of staff, patients, visitors, contractors and suppliers.
  • We will be maintaining contact tracing procedures throughout the hospital.
  • There will be a restriction on visitors – please see visitor information below.
  • We will be adhering to social distancing guidelines.
  • We are following Standard Infection Prevention and Control Precautions.
  • Thorough environmental cleaning will be taking place.

What does this mean for visitors?

  • Please do not visit the hospital if you do not need to.
  • Only one nominated support person may visit for the duration of a patient’s stay, with the exception of children who may have both parents/caregivers present.  Visiting hours finish at 8.30pm. 
  • Visitors will be screened and asked to provide contact details upon arrival.
  • Visitors who are unwell or have suspicion of COVID-19 will not be able to enter Forté Hospital.

What does this mean for patients?

  • You will be telephoned and screened for risk factors associated with COVID-19 by staff up to a week before admission and/or by reception the day before admission.
  • When you arrive for admission please present yourself to reception, our Concierge team will guide you through to reception.  Please ensure social distancing is maintained.
  • Please contact us immediately if you develop cold or flu symptoms prior to your admission.
  • On discharge, your nominated visitor can collect you from the ward.  If it is not the nominated visitor, the nurse can take you to the door or the car in a wheelchair.

We will continue to closely monitor changes locally and across New Zealand, along with any updates from the Ministry of Health and Canterbury DHB.  We will keep you informed of any changes.

We thank you for your support.